"Zeapl" Terms and Conditions of Use

The Terms & Conditions

"Zeapl" software / platform (Zeapl / "we" / "us" / or "our") and all the material, information, documents, data contained and hosted on the website "www.zeapl.com" and all or any content on the website therein is subject to the below mentioned terms and conditions. We reserve the right to change or revise the terms, conditions and notices at any time without prior notice.

  • By visiting the website and using the software or the information contained on the website, the user is agreeing to the terms and conditions detailed here under and/or as may be amended from time to time.
  • The Visitor/User to the website hereby agrees to enter into this User Agreement (this "Agreement") regarding the use of the services on the website "www.zeapl.com", or on any other application, link as may be available on the website while using the website on personal computers, or on mobile devices using operating systems such as Android, IOS or Windows, or any other messenger application such as Whatsapp, telegram etc. (collectively, the "Platform").
  • The User further agrees that the terms and conditions contained herein shall be applicable and binding upon the User as against the Licensor, Operator, Owner, Partners, Assignee, Licensee of the software.
  • The Terms and Conditions contain binding legal obligations to which User shall be bound upon usage of the Services. The access or use of this Platform is expressly subject to unconditional acceptance of these Platform Use Terms and Conditions by the User, and any access or use of any portion of the Platform constitutes your acceptance to be bound by the Use Terms and Conditions. If you do not agree with the Platform Use Terms and Conditions, please do not access or use any portion of this Platform.
  • This Platform has been created and developed to provide information about training and content management, campaign management, automated chat based service desk, loyalty management, rewards management, multi-channel communication management etc., its different concepts and products offered to the User. You may copy, download or print the material through any of the Platform for non-commercial, private or domestic use only, provided our proprietary rights, including intellectual property rights are preserved at all times. Unless otherwise stated, please assume that everything you see or read on the Platform including any personnel represented in the text, clips, photographs, examples and other materials are protected under the respective laws and shall always remain exclusive property of Zeapl.
Using the Services
  • The User must follow all the policies made available within the services at all times of the usage of the service.
  • The Services must not be misused by the User .The contents made available on the Platform must not be accessed and/or the services provided must not be interfered with by the User in any manner other than prescribed by us or in any other manner as may not be permissible under law.
  • The usage of the content does not give any ownership of any intellectual property right to the content or any other relevant service as may be used by the User on the Platform.
  • In connection with the access to the Platform by the User and/or usage of any of the services, the user may receive messages, announcements, information, updates on the software, additional services offered and any other relevant details, as may be deemed appropriate for the usage of the software.
  • The usage of the service is subject to the Privacy Policy as detailed hereunder.
  • We reserve the right to modify the terms of this Agreement at anytime, with such changes becoming effective at the time when modified terms and conditions are posted on the website. The User shall be bound by the modified terms and conditions as may be modified at the time of usage of the service or the website.
  • The right to make changes to the Platform and right to make changes to the services, in any manner shall be reserved and the access to the Platform may be denied to the User at our sole discretion, even if the User is a registered user.
  • This User Agreement contains important information regarding your rights with respect to the site and the services and includes provisions which may limit your ability to pursue claims against us before any court of law. The terms and conditions may therefore be carefully reviewed at regular intervals.
User Qualification

User represents that any information submitted to us while using the services is accurate, complete and current. The User represents that the use of the Services by the User does not violate any applicable law or regulation.

Privacy Policy

While using the Platform, User is allowing us and our partners to communicate and to access their profile and other related information which shall be used to enhance your experience through data analysis, market research & operation, business analysis, upgrade of software and to communicate and send messages to the User pertaining to any changes or updation of data on the website; software upgrade or any other such information for the purpose of enhancing your experience and information.

We log your visits and use of our Services, including mobile apps and other platform technology. We log usage data when you visit or otherwise use our Services, including the website, app, messenger, such as when you click or download any content or ads (on or off our sites and apps), perform a search, install, update one of our mobile apps, share articles or download content. We use log-ins, cookies, device information and internet protocol ("IP") addresses to identify ytou and log your use.

We collect data through cookies and similar technologies to collect data to recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services. We also allow some other to use cookies. The information/data collected is used so that we can provide the user with relevant information, course material, further completion of courses, relevant ads and better understand the effectiveness of the services provided on the Platform.

We receive data from your devices and networks, including location data when you visit or leave our Platform (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to and the time of your visit. We also get information about your netwrok and device (eg. Proxy server, operating system, IP address, web browser and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our services from a mobile device, that device will send us data about your location based on your phone settings.

We contact you and enable communications with you through our representatives. We will contact you through email, mobile phone, sms, notices on the website, messages through the messenger, emails, and other ways through our Services including push notifications. We will send you messages about the availability of our Services, upgrade of the software or technology, security or other service-related issues. We also send messages about how to use our services, network updates, reminders, suggestions, promotional messages from us and our partners on the basis of your profile data. Please be aware that you can opt out of receiving service messages by following the procedure as detailed in the FAQ section.

We also enable communications between you and others through our Services. 

Trade Marks/Copyright

The Platform contains trade and service marks and devices and other valuable trade or service marks as well as information, text, graphics, images, sounds, links and all other information and software published or otherwise contained in the Platform ("Information") either owned by Zeapl or licensed to Zeapl's Customer to distinguish its services and products. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and should not be reproduced or copied without the express prior written approval. The information may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without express prior written approval.

Rules and Conduct

You agree not to use the Platform to:

  • post, transmit, link to, or otherwise distribute any information constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability;
  • use the Platform in a manner which is contrary to law, or would serve to restrict, inhibit or have a negative or damaging effect upon us or any other user;
  • use any device, software or routine to interfere or attempt to interfere with the proper working of this Platform;
  • adapt, translate, modify, decompile, disassemble, remove, or reverse engineer any software, applications, programs or devices used in connection with the Platform;
  • use or otherwise exploit this Platform for any purposes other than as expressly provided by these Platform Use Terms & Conditions.

You accept that all Information provided on the Platform or any other material accessed through the Platform including via any Linked Website / App / Service is general information and is not in the nature of advice. You also accept that all of the Information is provided on an "as is" basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information on the Website / App / Service or any other material accessed through the Platform including via any Linked Website / App / Service.

Comments, suggestions, ideas or materials sent or transmitted to us by you or on your behalf and derivative work there from will be deemed non confidential information and will become the property with all rights of usage of Zeapl.

You should make your own inquiries and seek independent professional advice before acting or relying on any information or material accessed through the Platform including any linked Website / App / Service and we shall in no way be responsible for any liability, as may arise from usage or reliance upon any such information.

Limitation of Liability

The user expressly understands and agrees that in no event shall zeapl or its corporate affiliates/assignees be liable for any loss or damages whatsoever, including but not limited to any direct, indirect, incidental, collateral consequential, special or exemplary damages, or any damages for loss of profits, interruption of business, loss of programs or other data, or loss of use, savings, goodwill or other intangible losses, regardless of whether lmg has been advised of or could have foreseen the possibility of such damages, arising out of or in connection with: (a) the use, inability to use or performance of any of the website / app / service / , or (b) any other matter relating to the service / app / website or its content, regardless or whether any of the foregoing is determined to constitute a fundamental breach or failure of essential purpose.

Indemnity and Release

The User agrees to defend, indemnify and hold Zeapl, its parent, affiliates, subsidiaries, and third party information providers, and their respective, officers, directors, employees agents and contractors (collectively, "Indemnitees") harmless from any and all liabilities, claims, costs and expenses, including reasonable attorneys' fees, related to or in connection with:

  • any violation of these Platform Use Terms and Conditions;
  • use of the Platform, the Content;
  • your service upon Zeapl, a court or governmental order to produce a person or record in connection with a legal or equitable action or matter to which we are not a party.

You hereby release and forever discharge the Indemnities in connection with any error, omission, interruption, deletion, defect, or delay in operations or transmission of this Website; and technical, network, telephone, communications, computer hardware or software malfunctions or errors of any kind.

International Use

You agree to comply with all local laws and rules including, without limitation, laws governing the Internet, data, email, Intellectual Property and privacy. You agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside and/or work.

Governing Law and Jurisdiction

The terms and conditions shall be governed by the Laws of India. All disputes shall be subject to the jurisdiction of the courts in New Delhi.


We may assign, transfer, delegate, or otherwise hypothecate our rights under the terms of this Agreement in our sole discretion. If any provision of the terms of this Agreement is held or made invalid, the invalidity does not affect the remainder of the terms of this Agreement. We reserve all rights not expressly granted in the terms of this Agreement.


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Contact us
Lady Fern Common, Fremont
3F,165 -166/203 -232, Coronation Building,
101 Platinum plaza, scheme no 54, PU 4,
1202, Konark Vista Near Amanora Mall, Hadapsar 
Pune - 411014